Refund policy

GLAMAZON AVE · Operated by Vibrant Ventures LLC
Updated September 27, 2026

Our promise: 30 days, no stress.

You have 30 days after your item arrives to ask for a return. If it doesn't feel right when it gets to you, we make it right.

To be eligible, items need to be unworn and unused, with the tags still on, in the original packaging — plus your receipt or order confirmation.

How to start a return: email Goodvibes@vibrantventures.org with your order number. We'll send you a return label and simple instructions. Please don't ship anything back before we approve it — packages sent without approval can't be accepted. Approved returns go to: 2045 W Grand Ave Ste B PMB 469718, Chicago, IL 60612.

Damaged, defective, or wrong item? Tell us right away with your order number and we'll make it right — that one's on us.

What can't come back: final sale items, gift cards, personalized or custom pieces, personal-care and beauty products once opened, perishables, and digital downloads. Sale items are final unless they arrive damaged or incorrect.

Need a different size or color? Easiest path: send the first one back, then place a fresh order for the one you want. That way you're not waiting on us.

Refunds: once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days — your bank or card company may take a few extra days to post it.

Questions anytime: Goodvibes@vibrantventures.org — a real person reads every email.